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Terms of Service

Last updated: July 12, 2026

Please read these Terms of Service ("Terms") carefully before using the SocialShift AI platform operated by SocialShift AI ("Company", "we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

1. Acceptance of Terms

By creating an account, accessing, or using the SocialShift AI platform and any associated services, software, or applications (collectively, the "Service"), you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and SocialShift AI.

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or an in-app notification at least 14 days before they take effect. Continued use of the Service after such changes constitutes acceptance of the updated Terms.

2. Description of Service

SocialShift AI is a credit-based SaaS platform that enables AI-powered content generation — including images, videos, music, and text-to-speech — along with automated publishing to social media platforms and visual workflow automation. The Service integrates with leading AI providers and social networks to deliver an end-to-end creative production suite.

SocialShift AI acts as a technical intermediary. The Service forwards the inputs you provide (such as prompts and reference files) to third-party AI models and returns the resulting output to you. We do not author, select, review, or control the content that these models generate. The Service is a tool that you operate and direct, and its results depend on the inputs you supply.

We continually evolve the Service. We may add, modify, or remove features at any time without prior notice, though we will make reasonable efforts to inform you of significant changes that affect your use.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract under the laws of your jurisdiction to use the Service. The Service is not directed at or intended for use by minors. By using the Service, you represent and warrant that you meet all eligibility requirements.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and all references to "you" include both you personally and the organization.

4. Account Registration

To access most features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information to keep it accurate
  • Keep your password confidential and not share it with any third party
  • Accept full responsibility for all activities that occur under your account
  • Notify us immediately at [email protected] if you suspect any unauthorized use of your account

We reserve the right to suspend or terminate accounts that contain false, inaccurate, or incomplete information, or that are used in violation of these Terms.

5. Credits, Subscriptions, and Payments

5.1 Credit System

The Service operates on a credit system. Credits are consumed per generation action and vary by output type and model. Credits are non-transferable between accounts and have no cash value. Your current credit balance is displayed in your account dashboard.

5.2 Subscriptions

Subscription plans are billed on a recurring basis (monthly or annually) at the rate disclosed at the time of purchase. Your subscription will automatically renew at the end of each billing period unless you cancel it before the renewal date. You may cancel your subscription at any time through your account settings.

5.3 Pricing and Changes

We reserve the right to modify our pricing at any time. For existing subscribers, pricing changes will take effect at the start of the next billing cycle following 30 days' notice.

5.4 Refund Policy

All purchases of credits and subscription fees are non-refundable, except where required by applicable law. Unused credits are forfeited upon account termination for cause. If you believe a charge was made in error, contact us within 30 days at [email protected].

5.5 Taxes

All prices are exclusive of applicable taxes. You are responsible for any applicable sales tax, VAT, or other taxes based on your location.

6. User Content and AI-Generated Content

6.1 Your Content

You retain full ownership of any content you upload, submit, or otherwise provide to the Service ("User Content"), including prompts, reference images, audio, and other inputs. By submitting User Content, you grant SocialShift AI a limited, non-exclusive, royalty-free license to host, process, transmit, and use your User Content solely as necessary to provide and operate the Service — including transmitting it to the third-party AI providers that perform the requested generation.

6.2 AI-Generated Content

Content produced through the Service based on your inputs is referred to as "Generated Content". As between you and SocialShift AI, and subject to your compliance with these Terms, you may use, reproduce, modify, distribute, and publish your Generated Content, and SocialShift AI does not claim ownership over it.

The legal status of AI-generated content — including whether it is eligible for copyright or other intellectual-property protection, and who (if anyone) owns such rights — is unsettled and varies by jurisdiction. SocialShift AI makes no representation or warranty that Generated Content is protectable, that you hold any enforceable rights in it, or that it is free from the rights of third parties. You are responsible for assessing the legal status of your Generated Content before relying on or commercializing it.

6.3 No Training on Your Content

SocialShift AI will not use your User Content or Generated Content to train, fine-tune, or improve our own or any third-party artificial intelligence or machine learning models without your explicit prior written consent.

6.4 Nature of AI Generation; No Guarantee

The Service generates content automatically and probabilistically by forwarding your inputs to third-party AI models. SocialShift AI does not create, select, review, curate, endorse, or control Generated Content, and does not pre-screen it before it is delivered to you. Generated Content may be inaccurate, misleading, incomplete, offensive, biased, or otherwise unexpected, and may — without our knowledge — resemble or coincide with existing works, trademarks, persons, or other protected subject matter. Identical or similar outputs may be generated for other users from similar inputs.

SocialShift AI gives no warranty as to the accuracy, quality, originality, uniqueness, non-infringement, legality, or fitness for any purpose of Generated Content.

6.5 Your Responsibility for Content

You are solely responsible for (a) the inputs you submit, (b) the Generated Content you produce, and (c) every use you make of User Content and Generated Content, including any reproduction, modification, distribution, publication, or commercial exploitation. You must review and, where necessary, edit, verify, and clear Generated Content before using or publishing it. SocialShift AI does not endorse and assumes no responsibility or liability for any User Content or Generated Content, or for any consequences of your use of it.

6.6 Your Warranties

By submitting User Content and by using Generated Content, you represent and warrant that:

  • you own or have all rights, licenses, consents, and permissions necessary to submit your inputs and to use the resulting Generated Content for your intended purposes;
  • your inputs and your use of Generated Content do not and will not infringe or violate any copyright, trademark, publicity, privacy, data-protection, or other right of any third party, or any applicable law;
  • you have obtained all necessary rights and consents before uploading or generating content that depicts, references, or is based on any identifiable person, brand, logo, or third-party work;
  • you will comply with all applicable laws and with the terms, community guidelines, and AI-disclosure and labeling requirements of any platform on which you publish Generated Content.

6.7 Publishing to Third-Party Platforms

When publishing AI-generated content to third-party platforms (including TikTok, YouTube, and Pinterest), you are solely responsible for complying with each platform's disclosure and labeling requirements for AI-generated or synthetic media. This includes, where required, marking content as "AI-generated" in accordance with applicable platform policies and local law.

7. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service to:

  • Generate or distribute content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or obscene
  • Create deepfakes, synthetic media, or other manipulated content depicting real persons without their explicit consent
  • Infringe upon or violate the intellectual property rights of any third party
  • Generate content that sexualizes minors in any way
  • Use the Service to train or develop competing AI or machine learning models
  • Attempt to reverse-engineer, decompile, disassemble, or otherwise derive source code from the Service
  • Scrape, crawl, or use automated tools to extract data from the Service without our express written permission
  • Circumvent or disable any security, access control, or content filtering mechanisms
  • Violate any third-party platform's terms of service through automated publishing features
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Transmit any viruses, malware, or other harmful code through the Service
  • Engage in any activity that disrupts, damages, or interferes with the Service or its servers
  • Use the Service for any commercial purpose not expressly authorized by these Terms

We reserve the right, but not the obligation, to monitor the Service and to investigate and/or take action against content or conduct that we determine, in our sole discretion, violates these Terms or applicable law.

8. Intellectual Property

The SocialShift AI platform, including its software, design, branding, trademarks, logos, and underlying technology, is and remains the exclusive intellectual property of SocialShift AI and its licensors. Nothing in these Terms grants you any right, title, or interest in the platform itself.

Any feedback, suggestions, or ideas you submit regarding the Service ("Feedback") may be used by us without restriction or compensation to you. By submitting Feedback, you assign to us all rights in such Feedback.

9. Copyright Infringement (DMCA)

We respect intellectual property rights. If you believe that content on the Service infringes your copyright, please send a notice to [email protected] containing:

  • A description of the copyrighted work you claim has been infringed
  • The location (URL) of the allegedly infringing content on our Service
  • Your contact information (name, address, phone, and email)
  • A statement that you have a good-faith belief that the use is not authorized
  • A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf
  • Your physical or electronic signature

We will respond to valid DMCA notices and may remove or disable access to allegedly infringing content. Repeat infringers will have their accounts terminated.

10. Third-Party Services and Integrations

The Service integrates with third-party providers including Replicate, Anthropic, and various social media platforms. Your use of those integrations is also governed by each provider's own terms of service and privacy policies. We are not responsible for the content, privacy practices, or reliability of third-party services.

Links to third-party websites or services on our platform do not constitute endorsement by SocialShift AI.

10.1 TikTok Integration

When you use the TikTok direct-publishing feature, you agree to comply with the TikTok Community Guidelines, TikTok's Terms of Service, and the TikTok Developer Terms of Service. Content that violates those policies must not be uploaded via our platform.

You are solely responsible for all content generated and published through the TikTok integration. Because SocialShift AI uses AI models (such as those provided by Replicate and Anthropic) to produce content, you are required to label AI-generated content in accordance with applicable laws and TikTok's requirements. SocialShift AI supports you in meeting this obligation by surfacing TikTok's built-in AI-generated content disclosure option during the publishing flow. However, the final responsibility for correct and complete labeling rests with you.

We do not guarantee 100% availability of the TikTok publishing feature. Its operation depends on the stability and availability of TikTok's APIs and is subject to changes, outages, or policy updates by TikTok that are outside our control.

11. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described in our Privacy Policy.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY CONTENT GENERATED THROUGH THE SERVICE.

WITHOUT LIMITING THE FOREGOING, SOCIALSHIFT MAKES NO WARRANTY THAT AI-GENERATED CONTENT WILL BE ACCURATE, ORIGINAL, UNIQUE, NON-INFRINGING, LAWFUL, OR SUITABLE FOR ANY PURPOSE. YOU USE AND RELY ON GENERATED CONTENT AT YOUR OWN RISK, AND YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND CLEARING IT BEFORE ANY USE OR PUBLICATION, AS SET OUT IN SECTION 6.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

13. Limitation of Liability

The following provisions allocate risk between you and SocialShift AI and apply to the fullest extent permitted by applicable law. Nothing in these Terms excludes or limits any liability that may not lawfully be excluded or limited.

13.1 Unlimited liability

We are liable without limitation: (a) for damages arising from injury to life, body, or health caused by a breach of duty by us, our legal representatives, or our vicarious agents; (b) for damages caused by intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit) on our part; (c) under the German Product Liability Act (Produkthaftungsgesetz); and (d) to the extent we have assumed a specific guarantee.

13.2 Liability for material obligations

In the event of slight negligence (einfache Fahrlässigkeit), we are liable only for the breach of a material contractual obligation — that is, an obligation whose fulfillment is essential to the proper performance of the contract and on whose observance you may regularly rely (a "cardinal duty"). In such cases, our liability is limited to the damage that is foreseeable and typical for this type of agreement.

13.3 Exclusion of further liability

ANY FURTHER LIABILITY ON OUR PART IS EXCLUDED. IN PARTICULAR, AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SOCIALSHIFT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

13.4 AI-generated content

To the fullest extent permitted by applicable law, SocialShift AI is not liable for Generated Content or User Content — including its accuracy, quality, legality, originality, or non-infringement — nor for any consequences arising from your use, reproduction, distribution, or publication of it. As set out in Section 6, you alone are responsible for the content you generate and for how you use it.

13.5 Aggregate cap

To the fullest extent permitted by applicable law, and without prejudice to Sections 13.1 and 13.2, our total aggregate liability for all claims arising under or related to these Terms or the Service shall not exceed the total amounts you paid to SocialShift AI during the twelve-month period immediately preceding the event giving rise to the claim.

13.6 Persons covered

The exclusions and limitations in this Section 13 also apply to the personal liability of our legal representatives, employees, and vicarious agents (Erfüllungsgehilfen).

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

14. Indemnification

You agree to defend, indemnify, release, and hold harmless SocialShift AI and its officers, directors, employees, agents, and licensors from and against any and all third-party claims, demands, damages, losses, liabilities, fines, costs, and expenses (including reasonable attorneys' fees and legal costs) arising out of or related to: (a) your use of the Service; (b) your User Content, your inputs, or your Generated Content; (c) your use, reproduction, distribution, or publication of any User Content or Generated Content; (d) your violation of these Terms; (e) your violation of any applicable law or of any platform's terms or policies; or (f) your infringement or violation of any right of a third party, including any intellectual-property, publicity, privacy, or data-protection right.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of that claim. This indemnification obligation survives termination of these Terms.

15. Term and Termination

These Terms remain in effect while you use the Service. We may suspend or permanently terminate your account and access to the Service at any time, with or without notice, if we determine that you have violated these Terms, applicable law, or for any other reason at our sole discretion.

You may terminate your account at any time by contacting us at [email protected] or through your account settings. Upon termination, your right to use the Service ceases immediately. Credits remaining in your account are non-refundable upon termination.

Sections 6, 8, 12, 13, 14, 16, and 17 of these Terms shall survive termination.

16. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Germany.

Notwithstanding the above, if mandatory consumer protection laws in your jurisdiction of residence provide additional rights, those rights are not waived by these Terms.

Before initiating any formal dispute, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SocialShift AI regarding your use of the Service and supersede all prior agreements.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.

17.3 Waiver

Failure by SocialShift AI to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms freely in connection with a merger, acquisition, or sale of assets.

17.5 Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, government actions, internet outages, or third-party service failures.

18. Contact

For any questions, concerns, or notices regarding these Terms of Service, please contact us:

SocialShift AI
Email: [email protected]